Dukagjin is an Education Specialist with more than 20 years experience in developing, implementing and evaluating programmes in the field of general education, higher education and research. He contributed to the development of major strategic documents from the field of education and research in Kosovo, including background analysis, facilitation of the planning process, writing, costing and editing. He has written numerous studies and other publications in the field of education.

Dukagjin holds PhD in Applied Mathematics and taught courses in educational planning and research methodologies at the University of Prishtina (Kosovo). For two decades, he was Executive Director of the Kosovo Education Center (KEC), one of the most prominent education NGOs in south eastern Europe.